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Health App information


Please read the information about a planned change to the appointment system from 1.10.2018.  It can be found under the Appointments tab.


WE ARE NOW BOOKING FOR OUR SATURDAY FLU CLINICS.  THE DATES ARE:

22nd September 2018

29th September 2018

20th October 2018

10th November 2018

You will also be able to book throughout the week.  Please speak to a receptionist for more information


 

Welcome to Ongar Health Centre

With patients' needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

If you would like to contact us, please do so via email WECCG.ongarhc@nhs.net 

  NHS Choices website Ongar War Memorial Medical Centre

Practice Leaflet


Evening and Weekend GP service


Home Visiting Service

Epping and Ongar are extremely lucky to have commissioned a Home Visiting Service for patients.  This is provided by Amanda Lee and Maxine Finch, both of whom are experienced paramedics.  If your GP thinks it suitable, you may be visited by the Home Visiting Service who work in very close liaison with our Neighbourhood practices of Ongar Health Centre, The Limes, Epping High Street and Abridge surgeries.



Chemist opening times

Please find attached a list of all local chemists and pharmacies who are open later than 6.30pm.

Local chemists and pharmacies who are open after 6.30pm

Please see link below regarding all of the OTT (Over The Counter) medicines we are no longer able to prescribe.

https://www.england.nhs.uk/medicines/conditions-for-which-over-the-counter-items-should-not-routinely-be-prescribed/conditions-for-which-over-the-counter-items-should-not-routinely-be-prescribed-in-primary-care-implementation-resources/


European Data Protection Regulations (GDPR)

Dear patients' as you know European Data Protection Regulations (GDPR) are changing on the 25th May 2018.

A link to our policies can be found here on our website. You don't need to do anything as we will continue to process and use your data as normal and as outlined in our policies unless you tell us otherwise. 


 


Ongar Health Centre Online

Would you like to be able to securely book and cancel appointments, request/order repeat prescriptions and fill out the very latest patient health questionnaires, plus much much more at the click of a button?

If you would like to take advantage of this service, please click here to download the form and hand it into reception or alternatively you can submit the form to us via email weccg.ongarhc@nhs.net you will then be issued with your unique username and password. 

If you've already registered for this service and would like to access the online services then please click here to log in. Please note the online services will open up in a new window.


You Don't Always Need to See a GP

Please remember, you DO NOT NEED TO SEE A GP for everything. If you have an ear, throat, urine or eye infections, sprain, rash upset tummy, you will be seen by a Nurse Practitioner or Practice Nurse. They are qualified prescribers who can issue prescriptions without the need to see a doctor. However, if they feel you need a medical opinion, they will ask the Duty Doctor to join their consultation and see you.

In line with local health policy and guidance, we DO NOT automatically treat all infections with antibiotics. 

Please allow our trained reception staff to signpost you to the most appropriate person to deal with your problem which may not always be a GP.


 Practice Meetings timetable

Each month we hold a practice meeting for an hour over lunchtime.  Below are the dates.  Since we are unable to close completely, please be aware that we have reduced staff availability to enable as many staff as possible to attend.

 

Thursday 27th September 2018

Tuesday 23rd October 2018

Wednesday 21st November 2018

 
Protected learning dates 2018 - the practice will be closed from 1.00pm on the following dates.  We will re-open at 8.00am the following morning as usual.  There will be an alternative option should you need to see a GP in an emergency.

Tuesday 11th September 2018

                                            Wednesday 14th November 2018


Accountable / Named GP for All Patient's

The practice is required by the Government under the terms of the latest GP contract to allocate all patients a named accountable GP.

Individual patients will be informed of their named accountable GP at the first appropriate interaction with the practice.

For convenience if you have a medical card your accountable GP will be the named doctor you are registered with. Patients registering over the last 2-3 years will not have received a medical card as these are no longer routinely sent when registering with a new GP.

However, the practice does keep a record of your registered (accountable) GP. If you wish to be told the name of your accountable GP, please ask the receptionists when you are next in the surgery.  

Please note: there is no need to telephone the practice for this information.

Where a patient expresses a preference as to which GP they have been assigned, the practice will make reasonable efforts to accommodate this request.

Having a named GP does not prevent you seeing any other doctor in the practice. Your named GP will not be available at all times and if your needs are urgent, you may need to discuss them with an alternative doctor.

Order your repeat medicationsPatient SurveyCancel your appointmentAccess Appointment SystemChange of contact detailsUpdate your clinical recordSign up to the newsletterAccess Summary Care Record
 
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