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Welcome to Ongar Health Centre

Ongar Health Centre is a three partner, dispensing, teaching and training practice with a list size of approximately 12,200 patients. Our website has been designed to make it easy for you to gain instant access to the information you need. As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

If you would like to contact us, please do so via email on 

Important Announcement

We are currently experiencing unprecedented staff shortages at our surgery due to COVID-19. Please bear with us as it may take longer to deal with routine queries and any routine booked appointments may need to be cancelled at short notice. We are doing our utmost to keep the surgery running as best we can under the constantly changing circumstances. 

Caring for You During the Coronavirus (COVID-19) Pandemic

Due to the COVID-19 pandemic, all appointments now go through a telephone triage service, where a clinician will call first to assess your case over the phone. The clinician will then either be able to deal with the issue over the phone, arrange a secure video consultation or if necessary arrange a face to face appointment. 


Please note that dispensing patients are currently able to collect their medications from the dispensary at Ongar Health Centre between 11:30-13:30 and 16:30-18:00 only. 


In order to keep our patients and staff safe, Ongar Health Centre asks that anyone attending the practice wears a face covering or mask over their nose and mouth. We recognise that the wearing of a mask is not appropriate for all patients and therefore if you have any concerns about this, please contact the practice for advice.

The Princess Alexandra Hospital - Blood Testing Service 

Please note that from the 19th October 2020, all blood tests will be by appointment only.

Please book your next blood test appointment online by visiting our website: and following the link under the A_Z guide to blood test services. 

By booking via the SwiftQueue system, you can arrange appointments at a location convenient for you and experience much shorter waiting times, alternatively there will be a telephone line with staff available to answer your questions: 01279 827163 

This service is managed by: The Pathology department at The Princess Alexandra Hospital, Harlow. Telephone: 01279 827030

Time to protect yourself from Flu

Everyone is at risk protect yourself from Flu Now! 

Flu vaccinations are currently offered free of charge to the following at risk groups: 

- People Aged 65 and Over - Pregnant Women - People with Diabetes - Adults Classed as Morbidly Obese - People with Low immunity e.g. those receiving certain Medications or Cancer treatments - People with Chronic Respiratory, Heart, Kidney, Liver, Neurological Diseases.  

There is also a Childhood Seasonal influenza vaccination programme for Children aged 2, 3 and 4 (Date of Birth must be between 01/09/2016 - 31/08/2018)

Please speak to the Reception team today if you feel you fall into one of the above categories and they will then be able to book you into one of our specialist Flu Clinics which will be running every Friday.  


COVID-19 Vaccination Programme

The surgery is now sending invitations to people to receive the approved COVID-19 vaccination in the first wave.

The vaccine will be available at local hubs and will be on a pre-booked appointment basis.

Messages will be sent to people who have been identified as eligible and they will be invited to attend two appointments – exactly 3 weeks apart.

Please note:

  • If you have a family member over 80, you can use the number provided to them, to book an appointment on their behalf. Lines are open 8am to 6pm - please book as soon as possible.

  • Home visits and vaccinations in the community will be managed separately.

  • People who have previously had an allergic reaction to a vaccine are advised not to book at this time.

  • Vaccine availability is limited during this initial stage and we will be in touch as it rolls-out to wider groups.

Stellar Healthcare is arranging the appointments on our behalf so please do not contact the surgery to book your appointments.

We appreciate your be patience as we manage the additional demand the vaccination programme presents.

If you have any questions about the vaccine please go to Or

Information and Advice on COVID-19

If you have any of the main symptoms of COVID-19 (high temperature, a new continuous cough or a change/loss to your sense of smell or taste):

1. Please do not attend the surgery.

2. Get a test to check if you have COVID-19 as soon as possible.

3. Stay at home and do not have visitors until you get your test result - only leave your home to have a test.

Anyone you live with, and anyone in your support bubble, must also stay at home until you get your result. For the latest advice on the COVID-19 pandemic, visit the Department of Health website or click here.

Ongar Health Centre Online

Would you like to be able to securely book and cancel appointments, request/order repeat prescriptions and fill out the very latest patient health questionnaires, plus much much more at the click of a button?

If you would like to take advantage of this service, please click here to download the form and hand it into reception or alternatively you can submit the form to us via email you will then be issued with your unique username and password. 

If you've already registered for this service and would like to access the online services then please click here to log in. Please note the online services will open up in a new window.

Zero Tolerance Policy

To ensure the safety of staff and patients, Ongar Health Centre operates a Zero Tolerance Policy on abusive behaviour by patients or their relatives to practice staff or other patients. Please see the link below for the practice's Zero Tolerance Policy.

Zero Tolerance Policy

Evening and Weekend GP Service

The West Essex Evening and Weekend GP service is now provided by Herts Urgent Care (HUC). This service offers additional, pre-booked appointments at convenient times to suit your needs.

If you have booked an evening or weekend appointment in West Essex via your GP surgery and need to cancel or change it, please ring NHS 111 and select option 3. 

Privacy Policy

Our Practice aims to ensure the highest standard of medical care for our patients and we are committed to protecting and respecting your privacy. To do this we keep records about you, your health and the care we have provided, or plan to provide, to you. If you have any questions regarding this Privacy Policy please contact us at the address shown above.

The General Data Protection Regulation (GDPR) came in to force on May 2018.

A link to our policies can be found here.

You Don't Always Need to See a GP

Please remember, a GP consultation is not always necessary. If you have an ear, throat, urine or eye infections, sprain, rash upset tummy, you will be seen by a Nurse Practitioner or Practice Nurse. They are qualified prescribers who can issue prescriptions without the need for you to see a doctor. However, if they feel that you need a further medical opinion, they will ask the Duty Doctor to review your case.

In line with local health policy and guidance, we do not automatically treat all infections with antibiotics. 

Please allow our trained reception staff to signpost you to the most appropriate person to deal with your problem which may not always be a GP.

West Essex CCG 'Time to Learn' Events

The practice will be closed from 13:00 on the dates below to enable all clinical staff to undertake the mandatory training that is held by West Essex CCG.  

Thursday 25th February 2021

(Site updated 22/12/2020)

Contact Details

Ongar Health Centre

Contact Telephone

01277 367200
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