The standard time for a consultation with a Doctor is 10 minutes which is generally for one problem. If you feel that your problem is more complex or you wish to discuss a number of medical issues please request a double or triple appointment at the time of booking. Please note if you do come with multiple problems and only have a 10 minute appointment you may be asked to re-book if the doctor deems these problems to be non-urgent.
All consultations are by appointment which can be made in person or by telephone (see opening times).
Please allow our receptionists to direct you to the most appropriate person for your problem, however, we understand if you prefer not to say. Our staff are not being nosey but are trying to ensure you get to the most appropriate person. The GPs use this information to prioritise the needs of the patient.
Some problems can be resolved over the telephone so one of our reception team may suggest that you speak to a doctor or nurse.
Sit and Wait surgeries
Monday - all day Sit and Wait Surgery
Tuesday - afternoon Sit & Wait
Wednesday - afternoon Sit & Wait
Thursday - afternoon Sit & Wait
Friday - afternoon Sit & Wait
It’s important that patients understand that Sit & Wait spaces are NOT appointments, neither are they a 'walk-in' clinic. They are time-slots when you are invited to attend and you must ring in advance to find out which time slot is available. As with fixed appointments, we have no idea what problems patients may present with so a patient may wait beyond the time-slot they are given. We’re sorry that patients are kept waiting but it is never without good cause.
From a clinical point of view, the GPs have felt that they have been able to deal with problems more thoroughly. Because all the doctors work from the same ‘list’ (i.e. they don’t have patients allocated to them individually), they know that there are a number of other doctors working their way through the list of patients waiting if they, themselves, get a particularly complicated case.
Going forward, there will always be a Sit & Wait Clinic the day after a Bank Holiday.
Extended hours surgery - Tuesday evening and Wednesday morning
We offer extended hours on a Tuesday evening (6.30pm - 8.00pm) and a Wednesday morning (7.00am - 8.00am). Appointments between 6.30pm and 7.40pm will predominantly be for people who go to work and who are unable to attend the surgery during working hours.
Nurse Practitioner and Practice Nurses
Our Nurse Practitioner and Practice nurses are qualified to deal with many conditions. They are all qualified to prescribe and so may be able to help you sooner than a GP. Please let our reception team direct you to the most appropriate person to deal with your problem
Termination of pregnancy
For either personal or religious reasons not all GPs working here feel able to see patients for consultations regarding termination of pregnancy.
When making your appointment, you may wish to check which GPs will see and advise you if you need to discuss this with a clinician. We suggest this as a way of avoiding distressing or upsetting consultations for both patient and doctor.
Please be clear that GPs here are not making a judgement, however, they may hold their own personal opinions and beliefs which we also have to acknowledge.
If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else.